Why Reputation is Everything

Did you know that by having 4.5+ stars on your profiles you can increase conversion by 30%. People do care! With Our PERFORMANCE BASED program we take you there, no fail.

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4.5 Stars Everywhere

THE POWER OF A GREAT REPUTATION

01: GOOGLE

The most visited website for dental reviews — or any reviews, for that matter is Google. As you might expect, each platform has its own flavor, consisting of both its user interface and its audience. The number one most visited site in the world, Google, accounts for 57.5% of all the reviews on the internet, and more than 60% of consumers visit Google to check for business reviews. It can even be hard to miss them as top reviews typically appear when looking up a dentist or practice through the search engine.

02: FACEBOOK

As far as volume goes, Facebook comes in second to Google. Even with only 19% of all reviews online, the site’s 2B monthly users give it the power to impact half of all consumer and patient decisions. These glowing reviews are also connected to your practice’s Facebook [META] page, allowing you to spread your social media outreach even further. Next to Google, Facebook truly is a force to be reckoned with.

03: YELP

While it’s the least popular of the three, Yelp still sports upwards of 178 million unique monthly visitors, and it’s often a go-to source solely for reviews for many internet users. In fact, 92% of Yelp users make a purchase after visiting the platform, showing that the site has a lot of power over whether potential patients are willing to make the jump to visit your dental practice. At Dental Game Plan, we make sure you have as close to a 5-star reputation on all three of these platforms and beyond.

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SURVIVING BAD REVIEWS AND RAISING YOUR REPUTATION

It’s almost impossible to avoid negative reviews. Sooner or later, a disgruntled patient will complain about something, even if it’s unfair, undeserved, or disingenuous. While many internet users know to take all online reviews as a whole and with a grain of salt, negative reviews—both organic and fake—can leave a mark. With Dental Game Plan, our dentist reputation management team can help you curate your practice’s reviews to boost your online reputation.

Of course, the best way to handle a negative online dental review is to prevent it from happening in the first place. That’s not always possible. One of the ways our team can help mitigate the damage caused by bad reviews is through outreach, such as responding to reviewers to let patients know you care and want to do better. This not only shows the unhappy reviewer but any potential patients that you’re willing to work with your patients until they’re satisfied. We also use our tried and tested systems to bolster your ratings with an influx of great reviews and happier patients. After all, most patients are unlikely to dig too deeply if the majority of reviews are positive and honest.

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10X results with our performance based AI dental technology. Our AI will engage with you as if it was a front desk agent of an orthodontist, you’ll engage with one of our real offices. Our AI gets trained on specific materials related to your office, specialties, tone of voice and personality. Once this is done, we’ll let it run and start generating inbound calls for your front desk.

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"The AI + Human Difference"

I am beyond impressed with the rate of growth my business has seen since signing on with DGP and their AI + Contact Center. The inbound calls have been a major contributor to the growth at all seven of my practice locations, their system makes it so simple and stress free. They truly have a winning formula and I would highly recommend them to anyone looking to take their dental practice to the next level.

-Dr. Arkady T., Bellflower, CA

"Three New Locations"

My business has grown every quarter and I have added 3 more locations since first signing on with DGP. The inbound calls really drive my business growth but more than that, the system just works. I prep my new location, we follow the plan and when we open our doors, we have patients booking. Plain and simple. I really have no stress about how many patients to expect because the numbers are predictable and improvement is steady as we go. What more can I say?

-Dr. Ali T., Houston, TX

"Twelve Years and Going Strong"

After signing up with DGP twelve years ago, I've experienced incredible success in growing my dental practice. My inbound calls have been consistent and I am in a position to sell my practice if I wanted to - all thanks to their amazing system which makes the process of acquiring new patients and scheduling recall so easy and stress-free. I'm truly thankful for everything they've done and highly recommend them to anyone looking to grow their dental practice.

-Dr. Bruce B., Woodland Hills, CA

"The AI + Human Difference"

-Dr. Arkady T., Bellflower, CA

"Three New Locations"

-Dr. Ali T., Houston, TX

Answers to Common Questions

FAQ

Which review site is the best?

According to Alexa rankings, Google My Business is at the top at #1 and Facebook is #4. While Yelp isn’t in the top 50 at rank 64, it’s still incredibly useful for online reputation management for dentists. Our team focuses on these sites and more when boosting your practice’s reviews and internet presence.

Can online reviews be trusted?

The vast majority of younger internet users trust online reviews more than in-person sources. However, like everything people say online, they can be misleading or even incorrect depending on the reviewer. On some occasions, dentists have found that breakups and poor relationships in their personal lives have left petty negative reviews on their site. In others, businesses buy or fake positive reviews to make their practices look shiny and new.

What percentage of reviews are fake or bots?

The exact number is difficult to pinpoint. However, according to one 2018 survey, 33% of consumers believe they saw “a lot” of fake local business reviews. While this typically pertained to fraudulent or paid for Amazon reviews, it can extend into many other services as well, including dentistry.

Can Google detect fake reviews?

It’s possible, but fake Google reviews are often not too difficult to spot. Since they are often used simply to artificially boost online ratings, these reviews are usually poorly worded and lack relevance to the company or service. At Dental Game Plan, we instead choose to more organically improve your online prestige with genuine reviews from your happy patients. With our systems, technologies, and campaigns, we make sure we boost your internet reputation with real reviews that show off your incredible dental work!

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20M leads interactions: We handle all your outbound and inbound calls, digital communications and followups to get more patients to book.

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Reputation hacking

Reputation Hacking: 4.5+ stars on Google and Yelp, We repair the bad reviews and make sure you get the good ones!

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